PA Cares Inc.

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GET STARTED

Finding quality, personalized home care doesn’t have to be overwhelming. At PA Cares, we understand that home is more than just a place; it’s a sanctuary of safety, comfort, and dignity. We’re here to help you take the first step toward bringing compassionate care into your home. Let’s work together to create a care plan that best suits your needs and ensures your loved ones receive the care they deserve.

BEGIN YOUR JOURNEY​

Our Simple Process​

We are dedicated to offering the highest quality care in the comfort of our clients’ homes. Our goal is to provide exceptional service, ensuring that each client receives tailored, compassionate care. We focus on building trust-based relationships, always prioritizing their best interests and fostering their well-being and independence.

What to Expect?

When you choose PA Cares, you can expect a smooth and professional onboarding experience with full support.

Documentation

Filling out required forms to ensure we gather all the details needed to deliver exceptional care.

Onboarding

First meetings with our team to review the care plan and resolve any questions or concerns.

Home Care Begins

A smooth transition to your caregivers, who are skilled in providing compassionate, tailored care. Begin receiving support right away.

CLIENT FAQ

Your Questions Answered: Everything You
Need to Know About Our Services

What types of home care services does PA Cares provide?

PA Cares offers personalized in-home care including personal care (bathing, grooming), daily living assistance, health monitoring, companionship, safety support, and light housekeeping.

How does PA Cares personalize care plans?

They collaborate closely with clients and families, conducting thorough assessments to create care plans tailored to individual needs, preferences, and health conditions.

Is PA Cares covered by Medicaid or insurance?

Yes, PA Cares accepts Medicaid through Community HealthChoices and all major Pennsylvania Managed Care Organizations (MCOs), as well as private pay and private long-term care insurance.

Can family members become paid caregivers through PA Cares?

Yes, PA Cares allows family members, friends, or neighbors to serve as caregivers and receive compensation, providing trusted, familiar care.

Are PA Cares caregivers trained and licensed?

Absolutely. Our caregivers undergo continuous, comprehensive training and background checks to ensure professional, safe, and compassionate care.

How does PA Cares ensure client safety and satisfaction?

They perform regular check-ins, monitor care delivery, and use patient feedback and health analytics to maintain high standards of service.

What areas or locations does PA Cares serve?

PA Cares serves communities throughout Pennsylvania, providing accessible home care to clients in various localities.

How do I get started with PA Cares?

Contact PA Cares via phone, email, or through our online form to schedule a free initial consultation and assessment for a personalized care plan.

What is included in a free initial consultation?

The consultation includes a discussion of care needs, preferences, medical conditions, and home environment to develop the best care plan.

Can PA Cares assist with medication reminders and health monitoring?

Yes, our caregivers help with medication reminders, dietary monitoring, oral hygiene, and overall health to support well-being.

What is our philosophy behind PA Cares' approach to home care?

Our philosophy is that care is an ongoing conversation, not a rigid service menu. We collaborate daily with our clients and their families to ensure total independence and an enhanced quality of life.

What kind of training do our caregivers receive?

Our caregivers receive continuous and comprehensive training, ensuring the highest standard of service. We are dedicated to offering both physical care and emotional support.

Beyond basic personal care, what other types of assistance can PA Cares provide for daily living?

Beyond personal care, we assist with daily living activities like toileting, grocery shopping, and meal preparation. We also offer health monitoring, including dietary monitoring, medication reminders, and oral hygiene.

How does PA Cares ensure ongoing client satisfaction after services begin?

After coordinating services, we conduct routine check-ins to ensure client satisfaction. We also utilize a patient feedback system, data and health analytics, and improvement rewards as part of our quality assurance.

What is the core value that guides PA Cares' operations?

Our core value is integrity, grounded in strong ethical conduct and personal accountability, prioritizing our clients’ trust and well-being. We believe “LOVE BEGINS AT HOME”.

Can I transfer my home care services to PA Cares?

Absolutely! We’d be delighted to welcome you. We understand finding the right fit is key, and our team is excited to provide personalized, wonderful care. Reach out for a complimentary assessment to make your transition wonderfully seamless!

What's next after my initial assessment?

After your assessment, our team crafts a personalized care plan, and you’ll meet your perfect aide. Then you will have routine check-ins to make sure that you’re happy with services.

How quickly can services begin?

Right after our initial phone call. We diligently work to begin your personalized care swiftly, getting you the support you deserve without delay.

Do you support specific medical needs?

Absolutely! Our compassionate care is thoughtfully tailored to your unique needs, whether for specific conditions or recovery. We offer joyful, comprehensive support for your overall well-being.

What's your cancellation policy?

Life happens, and we understand! We believe in clear, open communication. Details will be shared transparently during your service agreement for peace of mind and flexibility.

How are families involved in care?

Family is at our heart! We adore collaborating with loved ones, viewing care as a joyful conversation. Their insights are invaluable in crafting a care plan that celebrates your unique life.

Can I transfer my hours and my caregiver from another agency to PA Cares?

Yes! you can absolutely transfer both, your approved caregiving hours and your current caregiver from another agency to PA Cares. This process is designed to be as smooth as possible to ensure continuity of care for you.

CAREGIVER FAQ

Your Questions Answered About Our
Compassionate Care Services

What qualifications do I need to become a caregiver at PA Cares?

PA Cares requires caregivers to have compassion, dedication, and a willingness to learn. Training are provided to ensure quality care.

Does PA Cares provide training and ongoing education for caregivers?

Yes, PA Cares offers continuous, comprehensive training to keep caregivers updated with best practices and improve their skills.

Can I work flexible hours as a caregiver with PA Cares?

Absolutely. PA Cares supports flexible scheduling to accommodate caregivers’ personal needs while ensuring clients receive consistent care.

What types of care services will I provide as a PA Cares caregiver?

Caregivers assist with personal care (bathing, grooming), daily living activities, companionship, medication reminders, and light housekeeping.

How does PA Cares support caregiver well-being and job satisfaction?

PA Cares fosters a supportive team environment, offers competitive pay, benefits, and recognizes caregivers’ efforts to keep morale high.

Are family members allowed to be paid caregivers through PA Cares?

Yes, PA Cares allows family members or friends to become paid caregivers, providing trusted care in a familiar setting.

What safety protocols are in place for caregivers?

Caregivers receive training on safety and emergency procedures, and are supported by a professional team.

How does PA Cares handle caregiver-client matching?

PA Cares carefully pairs caregivers with clients based on skills, personality, and client needs to ensure a harmonious and effective care relationship.

What should I do if I have questions or concerns while on the job?

Caregivers can reach out to PA Cares’ coordinating staff anytime for support, guidance, and problem resolution.

How does PA Cares recognize and reward caregiver performance?

PA Cares uses feedback, health data, and quality assessments to reward outstanding caregivers and encourage continuous improvement.

What is the application process to become a caregiver at PA Cares?

It’s simple! Reach out, submit your credentials, complete onboarding, and get hired right away.

Does PA Cares offer opportunities for career advancement for caregivers?

We offer continuous and comprehensive training for our team, which supports ongoing career growth within our organization.

What kind of support can I expect from PA Cares' coordinating staff?

Our coordinating staff works harmoniously with caregivers and physicians to develop personalized care plans. We also conduct regular check-ins to ensure excellent outcomes.

How does PA Cares' philosophy of "Redefining Care on Your Terms" apply to caregivers?

Care isn’t one-size-fits-all at PA Cares. We collaborate with you, as a vital caregiver, to understand how best to support you, ensuring your independence and an enhanced quality of life as you provide care.

What makes PA Cares an excellent place to work as a caregiver?

We set high standards for quality care through legendary training and experienced staff. We foster collaboration and operate with integrity, ensuring a supportive work environment. We also offer a range of benefits for our caregivers, such as consistent competitive pay, an all-inclusive benefits plan, convenient and flexible scheduling, and more.

Can I transfer my employment to PA Cares from another agency?

Yes, indeed! We’re thrilled to welcome experienced, compassionate caregivers. We value your dedication and are committed to high standards. Connect with us to see how your fantastic skills can flourish with our team!

What are typical shifts or scheduling?

We cherish your dedication and strive for amazing flexibility! While client needs guide options, we’re happy to discuss arrangements ensuring job satisfaction and a wonderful work-life balance.

How are caregiver-client challenges handled?

We’re here to support you! Our coordinating staff helps resolve any challenges, fostering a positive, harmonious environment for both you and our cherished clients.

Do caregivers help with care plans?

Absolutely, your expertise is invaluable! Our caregivers work harmoniously with our team to develop and refine personalized care plans, ensuring joyful and effective care.

Do you offer employee benefits?

We truly value our amazing caregivers! We’d be thrilled to share details about available employee benefits during your application process, showing how much we appreciate you. To sneak a peek, please visit our Careers page.

Let’s talk about how we can
help your loved one thrive.

We understand how important it is to find care you can truly trust. That’s why we offer compassionate, personalized caregiving services designed to bring comfort, dignity, and peace of mind to you and your family right in the place that feels most like home.